Features

The full stack of tools your property management team needs.

No bolt-ons. No hunting between tabs. Crystal Door is designed as one connected workspace so your team stops copy-pasting between apps.

01

Portfolio management

Model every property, unit, owner, and occupant with photos, primary images, and per-unit maintenance history.

  • Property + unit records
  • Photo galleries with reordering
  • Owner ↔ property links
  • Vacancy tracking
02

Applications & tenants

Public application forms feed straight into a review queue. Approved applicants become tenants without re-entering anything.

  • Public apply pages per unit
  • Applicant → tenant workflow
  • Tenant profiles + edit history
03

Ontario-compliant leases

Generate the standard Form 2229E from your tenant and unit data, preview it in-app, or upload an existing signed PDF.

  • Form 2229E generator
  • PDF preview with zoom
  • Signed PDF upload
  • Multi-lessee support
04

Rent & e-transfer automation

Rent schedules auto-generate from each lease. Sync a Google Sheet of e-transfer notifications and Crystal Door matches payments to the right lease and month.

  • Auto rent schedules
  • E-transfer CSV sync
  • Payer-name matching
  • Anniversary rent periods
  • Variance detection
05

Maintenance workflow

Tenants submit requests from the portal. Staff triage, add updates, upload photos, and owners see everything through their portal.

  • Tenant request portal
  • Photo attachments
  • Status history
  • Owner-visible detail drawer
06

Owner portal

Owners get a live, scoped view of their properties, maintenance requests, and expense receipts — with in-app notifications when new documents drop.

  • Owner-scoped access
  • Expense receipts
  • In-app notifications
  • Preview-as-owner tooling
07

Financial reporting

Run owner statements for any date range with rent collected, management fees, expenses, and net operating income — then export a clean PDF.

  • Custom date-range statements
  • Management fee accruals
  • Expense categorization
  • PDF export
08

Tenant portal

Tenants sign in to see their lease, upcoming rent, payment history, and maintenance requests — all in one focused, mobile-friendly view.

  • Lease + document access
  • Rent status & history
  • Maintenance request tracking
  • Mobile-friendly design
09

Mobile app

Crystal Door is built as a progressive web app, so staff, owners, and tenants can install it to their home screen and get updates instantly.

  • Installable PWA
  • Home-screen icon
  • Offline-ready shell
  • Automatic updates
10

Multi-company & role-based access

Every property management company gets its own isolated workspace. Staff, owners, and tenants each see only what they should.

  • Company isolation (RLS)
  • Super-admin invites
  • Staff / owner / tenant roles
  • Full audit trail

See it running on your data.

Book a walkthrough and we'll load a sandbox with a couple of your properties so you can feel exactly how it fits your team.

Book a demo